We charge a flat commission of 17% for all sellers. No additional charges or upsells will be applied.
- Your third-party payment processor fees are covered.
- Your products will be periodically featured across our platform, including the homepage, social media, blog posts, carts, and other promotional spaces.
- We’ll review your products, assist with SEO, offer improvement suggestions, and provide general support.
- Access to resources like articles, FAQ sessions, and participation in our seller Facebook group for mutual support.
- Inclusion in sales and coupon promotions without any deductions from your end.
- You’re responsible for your own shipping and returns policy. Please ensure it’s clearly stated and adhered to. You’ll receive the shipping cost charged to the customer if you opt not to offer free shipping.
- You’re responsible for filing and paying your own taxes where required. We will pass on any sales tax charged to you.
- You can participate in our affiliate program, enabling you to earn a 2% commission on all sales made through your exclusive referral link. This collaborative effort helps alleviate seller costs while fostering mutual support within our community.
- Refrain from inflating prices on our site to compensate for fees if you sell elsewhere.
- Properly categorize and tag your products. Misrepresentation may result in removal from our platform.
- Do not sell anything illegal, age-restricted, or weapons.
If you sell handmade items, you agree to:
- Create items that are made or designed by you. If you work with a production partner, disclose it in your relevant listings.
- Accurately describe every person involved in the making of an item in your About section.
- Use your own photographs or video content — not stock photos or photos used by other sellers or sites.
For personalized or made-to-order items in the Handmade category:
- All listings must be available for purchase at a set price.
- If using photographs of previous work with customization options, make it clear in your description that the photos shown are examples.
Vintage items must be at least 20 years old.
We encourage transparency about how your craft supplies were made and where your materials come from. If raising money on behalf of a charity, obtain that charity’s consent. All listings must offer an item for sale. You may not create a listing for the purpose of sharing a referral code or similar activity.
By listing a product for sale on Intention Boutique, you understand and agree to comply with all applicable laws and regulations for the products you list for sale.
7. MEETING SERVICE LEVEL STANDARDS
As a seller, you must provide great customer service and maintain trust with your buyers. Read more in our Seller Service Level Standards.
8. FEEDBACK, CASES AND YOUR SUCCESS
- Reviews are crucial for building a reputation on Intention Boutique. Buyers can leave a review within 100 days after the item’s estimated delivery date.
- Respond to messages in a timely manner.
- Honor the commitments you make in your shop policies.
- Resolve disagreements or order issues directly with the buyer.
10. PRIVACY AND PROTECTING PERSONAL INFORMATION
You are responsible for protecting members’ personal information you receive or process. Comply with all relevant legal requirements and Intention Boutique’s Privacy Policy.
- Messages may not be used for unsolicited advertising, harassment, or violating our Anti-Discrimination Policy.
- Forums and Teams have specific communication standards.
12. INTERFERENCE, HARRASSMENT AND DISCRIMINATION
Any use of Messages to harass other members is strictly prohibited.
If you are unable to complete a transaction, notify the buyer via Messages and cancel the order.
14. EUROPEAN RIGHT OF WITHDRAWAL
Buyers in the European Union (EU), and in parallel buyers in the UK, may be entitled to a 14-day “right of withdrawal” after receiving an item.
Sellers are protected by Intention Boutique’s Purchase Protection Program under certain cases.
16. YOUR SELLER ACCOUNT AND OUR TERMS
We may take actions that limit the visibility of your shop, listings, or ads, or that impact your payment account, in accordance with our Terms of Use.
Any attempt by a seller to circumvent paying a fee is considered fee avoidance and is strictly prohibited by Intention Boutique. This includes, for instance, encouraging buyers to make a purchase in your Intention Boutique shop through another platform. A transaction initiated on Intention Boutique must be completed within the platform. The price listed in each product description must accurately reflect the sale. Sellers are not allowed to modify the item’s price after a sale to evade Intention Boutique transaction fees, mislead about the item’s location, or use another user’s account without explicit permission.
Intention Boutique will automatically deduct all applicable fees from your designated payment account. Assuming you have sufficient funds in your payment account, no additional payment action is necessary. However, if your payment account lacks the necessary funds, you are responsible for settling any outstanding fees in full within 15 days of your monthly statement date. Failure to do so will render your account as past due, and Intention Boutique may charge your registered card or take other measures to retrieve the owed funds. If a sale is made while you have an outstanding balance, the net sale amount will be applied towards your outstanding balance. You have the option to manually pay your outstanding balance using a credit card, debit card, or PayPal. US sellers may also opt for AutoBilling, Intention Boutique’s automatic outstanding fee payment service.
Your detailed statement, encompassing all sales and fee-related activities, is accessible in your seller account.
Intention Boutique retains the right to temporarily suspend your selling privileges at any point pending the payment of your outstanding balance.
Account Deactivation:
If we have reason to believe you, Your Content, or your use of the Services violate our Terms, including this Seller Policy, we may deactivate Your Content or suspend or terminate your account.
Marketplace Reporting of Seller Information:
In cases where it is legally mandated, Intention Boutique will furnish your personal information and transaction details to pertinent governmental authorities. For US sellers, Intention Boutique will provide 1099-K forms to specific sellers in order to adhere to IRS and relevant state regulations. You have the option to opt in at any time to receive your 1099-K form electronically. Further details can be found in this Help article.
Intention Boutique will not divulge any personal information to third parties unless compelled by legal obligations.
By using Intention Boutique’s platform, you agree to these terms. Happy selling!